PSA/BGS - We require pre-payment for all PSA submissions and higher level BGS submissions (standard level and higher). Once we have received your cards and pre-screened them, we will reach out to you to arrange payment (via Paypal Invoice) before sending your cards to PSA or BGS.

SGC/CSG & PSA/DNA - For these submissions, you can pay after the cards come back from the grading companies; however, we do reserve the right to request payment up front if the value of your cards are worth less than the grading costs that you will owe.

We do our best to process your cards within 2 business days of arrival at our processing center. We ship out multiple times a week.

We typically ship orders back to customers within 24 hours after receiving back from PSA.

Yes - this is one of many benefits of submitting with us. While other group submitters often require you to sort your cards and/or submit multiple forms or even shipments, we will take care of the heavy lifting for you. When you have cards in multiple service levels though, remember that the fee per card and your processing time will vary.

Due to the thousands of submitters that send cards through us, we have to receive an itemized inventory list that includes your information with each shipment. We use that list to quickly check in your cards before pre-screening.

We recommend that you use eBay completed listings for your card in a similar condition. For modern cards, you can use the average sale price for raw cards. In rare occasions, PSA will upcharge your fee based upon the final grade of your card and what the new market value is. Other companies charge flat fees based upon turnaround times.

Please note that at times, CSG will “upcharge” a card on an order, if the grade received pushes the card into another value tier. Customers are responsible for these upcharges on the rare occasions that they occur, typically on cards that have graded a 10 and increased in value between the time they were submitted and graded. We pass the cost of these uncharges directly to you in your invoice.

While many other group submitters charge $3-$5 per card for this service regardless of whether the card is sent to be graded or not, we offer complimentary prescreening for cards that we send off to be graded. We charge a $2 processing fee ONLY for "reject" cards that are not sent to a grading company. We do not guarantee any grades, we simply judge your cards using the same standards we use for our own cards to try and eliminate any that are not (in our opinion) worthy of grading at the time of submission. We are proud to offer this service as it saves many of our customers thousands of dollars each year in grading fees that don't result in a value-added grade.

Our general policy is to ship these to you with your graded cards once they come back from the grading companies. Upon request, we can ship these back sooner in a separate shipment at your cost.

Yes, we process submissions for customers all over the globe. The costs are exactly the same other than the return shipping/insurance back to the submitter. Once your cards are ready to ship back and you let us  know how much insurance coverage you want, we can let you know your return shipping cost. We ship using DHL for the safest, most secure method of international shipping.

We provide faster turnaround times than the general public typically receives, we provide free pre-screening and counterfeit detection, we help you evaluate what you should submit, and we are able to provide you with real-time updates on your orders. When you want to work with a professional team, we are here for you.

We are not currently offering “Crossover” services due to the huge volume of regular raw-card submissions we are processing and the fact that the crossover rate has been so incredibly low for ones we submitted for customers over the last year. We’ve seen customers have much more success by cracking out their old slabs and simply submitting to the new company of their choice.

Yes, we do offer a consignment program on graded cards. We charge a flat 25% which covers all listing fees, sales fees, credit card fees, shipping, etc., so you receive 75% of the final sales price when we sell your cards for you on eBay. There are also discounted fees on high dollar sales. See our consignment page for more information.

If you own chrome stock cards (Prizm, Optic, Select, etc), we do recommend that you wipe them before submitting, but this is not a service that we offer as this creates a possible liability issue on our end. We do not do anything to alter your card in any way once we receive it. Some companies offer to do this as a paid service per card, but we recommend that you save your money and do it yourself before shipping your cards out as it takes only a few seconds per card.

From the minute your order arrives,  your package is opened and your cards are checked in under security cameras. Your paperwork then stays with your order until your cards are submitted to your selected grading company or companies. Each submission invoice is itemized line by line by submitter and entered into our master database which we can cross reference by submitter, date of submission, service level, number of cards, etc. We also never submit the same card from two different submitters on the same invoice to avoid any mixups at the grading companies. When your cards come back from grading, they are again checked in under security cameras and broken down by submitter as we cross check with your original invoices. We have multiple full-time staff that are devoted to processing graded cards  for customers and additional customer service staff to assist you with your orders. This is a process we have refined and developed over 24 years of submitting for customers.

Yes, you just have to provide us with the proper shipping information and any related documentation if needed.

For PSA, we send out weekly status updates for any orders in our system that have moved from one stage to another. SGC has been turning orders around in less than 1 month, so we have not been receiving updates from them. BGS and CSG have also not been providing progress updates, but we do contact you as soon as your order arrives back from any of the above companies.

We have been in business since 1991. We have been submitting cards to grading companies longer than any other group submitter, dating back to 1998 with PSA and SGC (even before BGS was in existence). Our company was awarded retailer of the year by Topps in 2019 and we were chosen to represent eBay in a national advertising campaign for our hobby because we know how to take care of our customers and their cards. We are also the grading service of choice for our friends at Sports Card Investor and they have featured us on many episodes regarding card grading. We have over 3000 submitters that use our services and we take pride in treating every order like they are our own prized cards. We too are collectors and we understand how much your cards mean to you.